.support-chat-frame{border-radius:var(--radius-md,12px);border:1px solid var(--color-border,#e0ddd5);background:var(--color-bg,#fff);width:100%;position:relative;overflow:hidden}.support-chat-frame__iframe{border:none;width:100%;height:100%;display:block}.support-chat-frame__overlay{text-align:center;background:var(--color-bg,#fff);flex-direction:column;justify-content:center;align-items:center;gap:12px;padding:24px;display:flex;position:absolute;inset:0}.support-chat-frame__spinner{border:3px solid #2e7d322e;border-top-color:#2e7d32;border-radius:50%;width:40px;height:40px;animation:.9s linear infinite support-chat-spin}@keyframes support-chat-spin{to{transform:rotate(360deg)}}.support-chat-frame__msg{color:var(--color-text-muted,#555);font-size:14px}.support-chat-frame__error-title{color:var(--color-text,#111);font-size:16px;font-weight:600}.support-chat-frame__retry-btn{color:#fff;cursor:pointer;background:#2e7d32;border:none;border-radius:10px;min-height:44px;padding:10px 26px;font-size:14px;font-weight:600}.support-chat-frame__retry-btn:hover{background:#1b5e20}.support-chat-page{max-width:720px;padding:var(--space-sm,12px) var(--space-md,16px) var(--space-xl,32px);margin:0 auto}.support-chat-page__header{margin:4px 0 12px}.support-chat-page__title{color:var(--color-text,#111);margin:0 0 4px;font-size:20px;font-weight:700}.support-chat-page__desc{color:var(--color-text-muted,#555);margin:0;font-size:14px}.support-chat-page__frame-wrap{height:calc(100dvh - 210px);min-height:420px}.support-chat-page__frame-wrap .support-chat-frame{height:100%}.support-chat-page__reset-link{min-height:44px;color:var(--color-text-muted,#777);cursor:pointer;background:0 0;border:none;padding:8px 12px;font-size:13px;text-decoration:underline}.support-chat-page__state{text-align:center;flex-direction:column;align-items:center;gap:12px;padding:48px 16px;display:flex}.support-prechat{background:var(--color-bg,#fff);border:1px solid var(--color-border,#e0ddd5);border-radius:var(--radius-md,12px);padding:20px 16px}.support-prechat__intro{color:var(--color-text-muted,#555);margin:0 0 16px;font-size:14px}.support-prechat__field{flex-direction:column;gap:6px;margin-bottom:14px;display:flex}.support-prechat__field label{color:var(--color-text,#111);font-size:13px;font-weight:600}.support-prechat__field input{border:1px solid var(--color-border,#d1d5db);border-radius:10px;width:100%;min-height:44px;padding:10px 12px;font-family:inherit;font-size:16px}.support-prechat__field input:focus{border-color:#2e7d32;outline:none;box-shadow:0 0 0 3px #2e7d321f}.support-prechat__hint{color:var(--color-text-muted,#777);margin:-6px 0 14px;font-size:12px}.support-prechat__error{color:#b91c1c;background:#fde8e8;border-radius:8px;margin-bottom:14px;padding:10px 12px;font-size:13px}.support-prechat__submit{color:#fff;cursor:pointer;background:#2e7d32;border:none;border-radius:10px;width:100%;min-height:48px;font-size:15px;font-weight:600;transition:background .15s}.support-prechat__submit:hover:not(:disabled){background:#1b5e20}.support-prechat__submit:disabled{opacity:.6;cursor:not-allowed}.support-cta-card{text-align:center;background:#e8f5e9;border:1px solid #c8e6c9;border-radius:12px;margin:12px 0;padding:16px}.support-cta-card__text{color:#1b5e20;margin:0 0 12px;font-size:14px}.support-cta-card__btn{background:#2e7d32;border-radius:10px;justify-content:center;align-items:center;gap:8px;width:100%;min-height:44px;padding:10px 18px;font-size:15px;font-weight:600;text-decoration:none;display:inline-flex;color:#fff!important}.support-cta-card__btn:hover{background:#1b5e20}.support-config-skeleton{flex-direction:column;gap:10px;padding:8px 0 4px;display:flex}.support-config-skeleton span{background:var(--color-bg-hover,#f0ede8);border-radius:7px;height:14px;animation:1.2s ease-in-out infinite support-skeleton-pulse;display:block}.support-config-skeleton span:nth-child(2){width:70%}.support-config-skeleton span:nth-child(3){border-radius:10px;height:44px}@keyframes support-skeleton-pulse{0%,to{opacity:1}50%{opacity:.55}}